ITIL® V3 OSA: Keeps You a Cut Above!
Many IT organizations depend on their ability to effectively provide support services on a day-to-day basis. They do this by focusing their available resources on monitoring and responding to events...
View ArticleAbout the ITIL® OSA Certificate
The ITIL® Operational Support and Analysis (OSA) Certificate is one of the ITIL Intermediate Capability modules you can opt for to delve deeper into certain processes in the Service Lifecycle. These...
View Article
More Pages to Explore .....
